Returns & Exchanges

At Sculpfun, we stand behind the precision and quality of our laser engraving equipment. If you are not completely satisfied with your purchase, you can initiate a return or exchange within 30 days of delivery for a full refund or replacement.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via the official Sculpfun website or email with your order number and a brief explanation for the return.

• 2.
  Quality Assessment

  Provide clear photos or videos of the product and its original packaging to verify the item's condition and ensure it meets our return eligibility criteria.

• 3.
  Secure Packaging

  Once approved, carefully pack the laser engraver or accessory in its original box with all tools, manuals, and components included to prevent damage during transit.

• 4.
  Ship and Refund

  Affix the provided shipping label and drop the package at an authorized carrier; your refund or exchange will be processed within 5-7 business days of receipt.